Our Values

Accountability

The Murray Bridge Day Night Surgery are committed to helping our patients.

The surgery has an Open Disclosure Policy and Procedure and take responsibility for our decisions and actions.

The quality improvement activities undertaken by our team of Doctors and support staff, ensure that we are accountable for your care and committed to ensure as best we can for a positive experience in your wellbeing.

Compassion

The Murray Bridge Day Night Surgery staff are part of our team as they have demonstrated empathy and integrity.

Patients are the heartbeat of our surgery and we are dedicated to effectively exceed the expectations of those using our facility.

We empathize, listen and follow the lead from the patient to guide us in the best way to assist in the wellbeing.

Foremost is the patient centric approach to communicate honestly and openly for the betterment of their beliefs and nature.

Culturally Inclusive

The Murray Bridge Day Night Surgery acknowledge our traditional owners being the Ngarrindjeri people and the land in which we consult upon.

The surgery is especially known for its cultural inclusiveness and embrace diversity of our Doctors and Support staff.

The gift of experience and knowledge that flows across our sites is renown and respected. The Directors and Management team encourage inclusiveness and to respect the differing cultures, beliefs and religions within our organisation and especially within our valued communities.

The relationships which are built between the patient and staff are one of respect and trust. Respecting and treating equally the diversity that our country brings and the multicultural community of our surgery demographics.

Service Excellence

The Murray Bridge Day Night Surgery are committed to providing ethical, confidential and quality service to our patients.

The surgery encourages patient feedback and undertakes a regular Customer Focused Evaluations Program in order to improve services.

By actively and freely participating in such programs we can strive to perform at a higher level and provide consistent quality experiences for our patient base. The outcomes of such programs provide our team with goals and targets for our future planning exercises.

Our management team aspire to educate, mentor and lead to ensure a positive service experience

Teamwork

The Murray Bridge Day Night Surgery employs a collaborative group of health professionals, who collaborate to achieve quality service.

The Management team support the staff and encourage them to work together to achieve optimum outcomes by encouraging effective communication and respecting the diverse opinions and knowledge of our peers.

We are committed to nurturing an environment of positive growth and a framework of work satisfaction which will overflow to the customer attending our service.

Provision of a safe and healthy workforce is the ultimate goal and celebrating the success of a team is vitally important.