About Us

Our promise is to provide patients, no matter their circumstances the best possible care and advice for their situation.  To listen and understand/be empathetic to their needs and be supported in their journey to health.

Murray Bridge Day Night Surgery Delivers diligent, affordable, and proactive healthcare to residents young and old who are located in metro and rural South Australia. Provides medical and allied health services through its collaborative client-centric, all-inclusive approach to patient care because Murray Bridge Day Night Surgery understands that building healthy communities is more than creating patient trust and being empathetic. It involves being a part of the solution, collaborating with patients and professionals; ensuring positive outcomes for all.

The Murray Bridge Day & Night Surgery opened in November 2015. The  Surgery commenced with 1.5 full-time equivalent Medical Officers and has quickly grown to now accommodate 10 Doctors. The surgery is oriented towards providing a General Medical Practice in the Centre of Murray Bridge, South Australia. The Rural City of Murray Bridge is located within the Murray River Region of South Australia, about 80 kilometres southeast of the Adelaide CBD, and has a growing population of 20,000 people. 

The patient demographic for the surgery is widely spread throughout the Murraylands, Adelaide Hills, and Mallee

regions.

The Murray Bridge Day and Night Surgery are dedicated to providing personalised, professional & quality healthcare. We have a team of dedicated friendly doctors and staff who are trained to assist you with your healthcare needs.

The surgery facility enables us to provide care in modern and comfortable surroundings. Throughout the past 3 & 1/2 years there has overwhelming support from the community for the services provided.

Our Values

The Murray Bridge Day Night Surgery values are reflected in our strategic objective to be a leading healthcare provider by integrating a patient-centric approach to our healthcare provision. Communicating our values and meeting our deliverables are meaningful and genuine approaches for our staff and patients.

The surgery functions as a professional business model to achieve our vision,  goals, and targets by following the core values that are important to us. The following are the core values.

Accountability

The Murray Bridge Day Night Surgery are committed to helping our patients. The surgery has an Open Disclosure Policy and Procedure and takes responsibility for our decisions and actions. The quality improvement activities

undertaken by our team of Doctors and support staff, ensure that we are accountable for your care and committed to ensuring as best we can for a positive experience in your well-being.

Compassion

The Murray Bridge Day Night Surgery staff are part of our team as they have demonstrated empathy and integrity. Patients are the heartbeat of our surgery and we are dedicated to effectively exceeding the expectations of those using our facility. We empathize, listen and follow the lead of the patient to guide us in the best way to assist in their wellbeing. Foremost is the patient-centric approach to communicate honestly and openly for the betterment of their beliefs and nature.

Culturally Inclusive

The Murray Bridge Day Night Surgery acknowledges our traditional owners being the Ngarrindjeri people and the land on which we consult upon. The surgery is especially known for its cultural inclusiveness and embrace the diversity of our Doctors and Support staff. The gift of experience and knowledge that flows across our sites is renowned and respected. The Directors and Management team encourage inclusiveness and respect the differing cultures, beliefs, and religions within our organisation and especially within our valued communities. The relationships which are built between the patient and staff are one of respect and trust. Respecting and treating equally the diversity that our country brings and the multicultural community of our surgery demographics.

Service Excellence

The Murray Bridge Day Night Surgery are committed to providing ethical, confidential and quality service to our patients. The surgery encourages patient feedback and undertakes a regular Customer Focused Evaluations Program in order to improve services. By actively and freely participating in such programs we can strive to perform at a higher level and provide consistent quality experiences for our patient base. The outcomes of such programs provide our team with goals and targets for our future planning exercises. Our management team aspires to educate, mentor and lead to ensure a positive service experience.

Teamwork

The Murray Bridge Day Night Surgery employs a collaborative group of health professionals, who collaborate to achieve quality service. The Management team supports the staff and encourages them to work together to achieve optimum outcomes by encouraging effective communication and respecting the diverse opinions and knowledge of our peers. We are committed to nurturing an environment of positive growth and a framework of work satisfaction that will overflow to the customer attending our service. The provision of a safe and healthy workforce is the ultimate goal and celebrating the success of a team is vitally important.