Requirements
An emphatic individual with a patient – focused approach to customer service and exceptional organisational skills is a must. Previous experience in a reception role will be highly regarded.
Responsibilities
- Answering phone calls
- Scheduling appointments
- Meeting & greeting patients
- Liaising with Doctors
- Maintaining waiting room patient flow
- Invoicing and Medicare processing
- Collating and distributing correspondence
- Assisting with general office duties (i.e. filing, mailing)